We are a local dealer with strong community ties and values. It is our duty to be helpful, competent, honest, and sincere from the showroom floor to our service bay which is why we are looking for the best of the best! 

We are seeking an experienced and customer-focused professional to oversee daily operations, drive service excellence, and support the overall success of our busy rental location. This role is responsible for  maintaining fleet readiness, and ensuring a seamless experience for every customer from reservation to return.

Responsibilities

• Monitor fleet availability, cleanliness, maintenance, and turnaround times to support business demand
• Oversee scheduling, and workflow to meet operational goals
• Manage customer service issues professionally and resolve escalations in a timely manner
• Support rental agreement processes, insurance documentation, and compliance with company policies
• Track performance metrics, prepare reports, and identify opportunities for improvement
• Ensure adherence to safety standards, company procedures, and regulatory requirements
• Collaborate with internal teams and external partners to maintain smooth operations

Qualifications

• Previous experience in rental operations, automotive service, retail management, hospitality, or a related customer-facing environment
• Demonstrated leadership experience with the ability to motivate and develop a team
• Strong communication, problem-solving, and conflict-resolution skills
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable using computer systems, scheduling tools, and standard business software
• High attention to detail and commitment to accuracy
• Understanding of customer service best practices and operational efficiency
• Valid driver’s license and a clean driving record may be required

What We Offer

• Paid Holidays
  

• Health, vision, dental, and life insurance
• Competitive compensation
• Investment opportunities
• Paid Vacation
• 401K with match

We are an equal opportunity employer and value a diverse and inclusive workplace. We encourage qualified candidates of all backgrounds to apply.